Job Postings

The Stitcher’s Muse Needleart is looking for up to three dynamic, enthusiastic individuals to add to our team! We’ve created three job descriptions for clarity, but some parts of each job may be transferable or combined with others, and some can be done from afar. Hours are variable and negotiable.

Our focus is on our customers, making their visit to our shop memorable and fun. This is extended to our frequent phone conversations and online communications with customers.


Assistant Manager:

Is this you or someone you know?

You are a creative person who loves to play with colour and texture. You enjoy all kinds of needlework techniques and know the difference between linen and Aida. You love connecting with people and helping them collect just the right materials for their project – from thread to fabric to notions to finishing supplies. You have an eye for design and arrangement.

Skills/Qualifications

  • A sense of humor, common sense and positive attitude. Our brand is fresh, fun, creative, professional and unique. You will be the first point of contact with our customers and we want you to reflect those qualities too.
  • Previous sales and/or customer service experience. Ability to balance sales skills with people skills.
  • Multi-tasker and initiative taker. You know how to prioritize multiple customers in-store and online, data entry, tracking inventory and assisting with shop tasks. You have excellent time management skills.
  • Organized and dynamic. You see how things could be done better, and you’ve got the courage to speak up with ideas for improvement. You can help others see your vision, work with a team, and make changes for the better!
  • Flexibility and willingness to change as we grow and learn together. The Stitcher’s Muse is a small, established business on the brink of a growth spurt.
  • Ability to bench press 200 lbs. Just joking, but you do need to be able to lift 10 lbs regularly, up to 50 lbs occasionally, climb ladders and move racks and displays.
  • Comfortable with computers and technology. Typing speed of at least 40 wpm.

Bonus Points for any (or all) of the following:

  • Design or merchandising education or experience.
  • Previous retail experience.
  • Buyer or vendor management experience.
  • Accounting experience with Quickbooks

Job description and responsibilities:

  • Responsible for most of the day-to-day management of the bricks-and-mortar shop
  • Customer assistance - in-shop, telephone, and online (email, Facebook, Messenger, website chat)
  • Ordering, re-ordering, managing inventory
  • Email triage
  • Supervision of other team members, delegation of responsibilities, scheduling, consulting with hiring and letting team members go when needed

General Sales:

Same introduction as above, for general requirements, but with less managerial responsibilities. 

Job description and responsibilities:

  • Customer assistance - in-shop, telephone, online (email, Facebook, Messenger, website chat)
  • Creating displays, signage, tidying, organizing
  • Cleaning as needed
  • Counting inventory
  • Receiving shipments, entering new stock into inventory, pricing
  • Processing Special Orders, contacting customers, packaging and mailing orders
  • Keeping careful notes on progress and maintaining to-do list(s)

Virtual Assistant:

This position could be filled by someone who lives out of town, across the country, or maybe even in another country altogether.

Is this you?

You are organized, dynamic, and love technology. You are familiar with social media and are either familiar with Shopify or willing to learn (and are a fast learner). You love to write and are creative with product descriptions, newsletter articles, and social media posts.

Job description and responsibilities:

  • Uploading products to Shopify - this is done through a bridge program called Octopus between our Point of Sale and our Shopify site (training will be provided)
  • Social media posts on Facebook and Instagram, possibly others such as TikTok
  • Newsletter design and writing. We use Mailerlite (training can be arranged)
  • Consultation on social media, newsletters, and other online promotional materials
  • Troubleshooting (for example, at the moment we can’t seem to connect Facebook with Shopify and need someone to correct this)

Interested in any of these positions, or in parts of them?

Please forward your resumé and cover letter to info@thestitchersmuse.com, attn. Dione, or drop it off at The Stitcher’s Muse during our open hours (or slide it under the gates after-hours)